Contact Us
Customer Service:
1-844-508-4677
Sales:
(505) 322-2360
Toll-Free:
1-855-808-3568
Sales Fax:
1-800-734-1596
Headquarters:
(505) 633-8020
Fax:
1-866-231-1344
Call True Health New Mexico
Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.
Send a Secure Message to True Health New Mexico
Click here to access the True Health New Mexico Secure Messaging Portal.
True Health New Mexico Pharmacy Services
Pharmacy Customer Service: 1-866-341-8561
True Health New Mexico Care Connect Line (Nurse Advice Line)
TTY Services
1-800-659-8331 or dial 7-1-1
Sales
(505) 322-2360 or 1-855-808-3568 (toll-free)
Appeals and Grievances Submissions
Email: Member-A-and-G@truehealthnewmexico.com
Fax: 1-800-747-9132, Attn: Appeal and Grievance Department
Compliance Hotline
1-855-882-3904 (toll-free) or (505) 492-2057, extension 157
Fraud, Waste, and Abuse Hotline
1-855-882-3903 (toll-free) or (505) 492-2058, extension 156
Human Resources
(505) 633-8020, extension 172
Contact Form*
Federal Employee Health Benefits (FEHB) Program members, please fill out the contact form at the bottom of our Federal Employees page.
Need to send personal health information securely? Please use our Secure Messaging Portal.
*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.