This website cannot be viewed properly using Internet Explorer.

Viewing the site in Internet Explorer will cause functionality and security issues across the site. To avoid this, please use a modern browser such as Chrome, Firefox, Safari or update Internet Explorer to Microsoft Edge.

Contact Us

Customer Service: 
1-844-508-4677

Sales: 
(505) 322-2360

Toll-Free: 
1-855-808-3568

Sales Fax: 
1-800-734-1596

Headquarters:
 (505) 633-8020

Fax: 
1-866-231-1344

Call True Health New Mexico

Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.

Send a Secure Message to True Health New Mexico

Click here to access the True Health New Mexico Secure Messaging Portal.

True Health New Mexico Pharmacy Services

Pharmacy Customer Service: 1-866-341-8561

True Health New Mexico Care Connect Line (Nurse Advice Line)

1-844-308-2552

TTY Services

1-800-659-8331

Sales

(505) 322-2360  or 1-855-808-3568  (toll-free)

Appeals and Grievances Submissions

Email: Member-A-and-G@truehealthnewmexico.com
Fax: 1-800-747-9132, Attn: Appeal and Grievance Department

Compliance Hotline

1-855-882-3904 (toll-free) or (505) 492-2057, extension 157

Fraud, Waste, and Abuse Hotline

1-855-882-3903 (toll-free) or (505) 492-2058, extension 156

Human Resources

(505) 633-8020, extension 172

Contact Form*

Federal Employee Health Benefits (FEHB) Program members, please fill out the contact form at the bottom of our Federal Employees page.

Need to send personal health information securely? Please use our Secure Messaging Portal.

*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.