Contact Us
2440 Louisiana Blvd. NE
Suite 601
Albuquerque, NM 87110
Our office is open to the public Tuesdays and Thursdays, 10:00 a.m. to 2:00 p.m.
Headquarters:
(505) 633-8020
Fax:
1-866-231-1344
Call True Health New Mexico
Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.
Send a Secure Message to True Health New Mexico
Click here to access the True Health New Mexico Secure Messaging Portal.
True Health New Mexico Pharmacy Services
Pharmacy Customer Service: 1-866-341-8561
True Health New Mexico Care Connect Line (Nurse Advice Line)
TTY Services
1-800-659-8331 or dial 7-1-1
Appeals and Grievances Submissions
Email: Member-A-and-G@truehealthnewmexico.com
Fax: 1-800-747-9132, Attn: Appeal and Grievance Department
Compliance and Fraud, Waste, and Abuse Hotline
Contact Form*
Need to send personal health information securely? Please use our Secure Messaging Portal.
*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.