Contact Us

Call True Health New Mexico

Customer Service: 1-844-508-4677
Monday through Friday, 8:00 a.m. to 5:00 p.m.

Contact True Health New Mexico*

Federal Employee Health Benefits (FEHB) Program members, please fill out the contact form at the bottom of our Federal Employees page.

Need to send personal health information securely? Please use our Secure Portal.

*Please note: The form above should be used only for general questions and comments. Please do not use this form to file an appeal or grievance.

Send a Secure Message to True Health New Mexico

Click here to access the True Health Secure Messaging Portal.

True Health New Mexico Pharmacy Services

Customer Service: 1-866-341-8561 Phone Icon

True Health New Mexico Care Connect Line (Nurse Advice Line)

1-844-308-2552Phone Icon

TTY Services

1-800-659-8331Phone Icon

Sales

(505) 322-2360 Phone Icon or 1-855-808-3568 Phone Icon (toll-free)

Appeals and Grievances Submissions

Email: Member-A-and-G@truehealthnewmexico.com
Fax: 1-800-747-9132Phone Icon , Attn: Appeal and Grievance Department

Compliance Hotline

1-855-882-3904 Phone Icon (toll-free) or (505) 492-2057,Phone Icon extension 157 (local)

Fraud, Waste, and Abuse Hotline

1-855-882-3903 Phone Icon (toll-free) or (505) 492-2058 Phone Icon , extension 156 (local)

Human Resources

(505) 633-8020Phone Icon extension 172