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Seeking Healthcare Services

True Health New Mexico is still providing coverage for members enrolled in our plans through June 30, 2023. If you are a current member and denied services by an in-network provider, please do the following.
  1. Give the provider your current I.D. card and ask them to verify eligibility, either on-line or with True Health New Mexico customer service.
  2. If services are still denied, please contact customer service at 1-844-508-4677 and provide the customer service representative the contact information of the provider including name, provider group, and phone number.