This website cannot be viewed properly using Internet Explorer.

Viewing the site in Internet Explorer will cause functionality and security issues across the site. To avoid this, please use a modern browser such as Chrome, Firefox, Safari or update Internet Explorer to Microsoft Edge.

Providers / Physicians

Providers Welcomed (and Applauded) Here

As a physician-led organization, we understand the challenges providers face. (And working with an insurance company shouldn’t be one of them.) That’s why we’re committed to supporting the important work of improving your patients’ health, every day.

Scroll down the page to view all of our provider resources and information.

Important Notices:

  • Please read the news regarding True Health New Mexico plans in 2023.
  • Provider contracts will remain in effect through June 2023. Learn more here.
Provider Services Representatives
Antionette Sanchez Albuquerque and the border communities asanchez@truehealthnewmexico.com
(505) 633-8020, ext. 50402
Elicia Marquez All New Mexico communities except Albuquerque emarquez@truehealthnewmexico.com
(505) 633-8020, ext. 50409
Christine Herman Credentialing, all locations credentialing@truehealthnewmexico.com
Victoria Chavez Credentialing, all locations credentialing@truehealthnewmexico.com
Provider Services Contracting, all locations contracting@truehealthnewmexico.com

Contracting with Us

If contracting with us sounds appealing, let’s do it! Download, complete, and submit our Letter of Interest form.

Provider Handbook

We update our Provider Handbook throughout the year so you can always find the most up-to-date policies and forms. 

Prior Authorization Requests

Learn how to submit prior authorization requests and which services require prior authorization.

Provider Forms & Resources

Download forms you need to serve our members, find healthcare resources and tools, and more.

Pharmacy/ Formulary

View our lists of covered drugs for all benefit plans and learn more about our pharmacy programs.

Provider Reimbursement Policy

Learn the details about how we reimburse our contracted providers.