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Producer Account Management Support
For questions, requests, and inquires on covered employer groups email us at email@example.com.
Employer group report requests. Please complete the Employer Group Report Request Form and return to firstname.lastname@example.org.
- True Health New Mexico is no longer appointing new producers and/or agencies.
- Per an OSI directive, carriers will discount premiums by 10 percent for small groups in New Mexico. Read the full notice in the June 15, 2022 producer newsletter.
- Read our notice regarding True Health New Mexico plans in 2023.
- Appointed producers can find their commission statements via our secure commissions portal.
- Download the user guide for help in locating and viewing your commission statements.
- View our 2023 commissions calendar.
- Questions? Email email@example.com.
Agent of Record Changes
Agent of Record Changes will be accepted only from actively appointed True Health New Mexico producers. Please note, we are no longer accepting new producer appointments. Changes will become effective first of the following month after True Health New Mexico has received the complete request.
- Agent of Record Form
- Email the completed form to firstname.lastname@example.org.
For help logging in to the producer portal or to request a password reset, please email email@example.com.
Individual and Family Plan Documents
Find individual and family plan documents here.
Small Group Plan Documents
Find small group plan documents here.
Large Group Plan Documents
Find large group plan documents here.
View and download all editions of True News for Producers from January 2022 to the present here.