My Account Login

This page contains login links to four portals:

  1. Member Portal
  2. Employer Portal
  3. Producer Portal
  4. Provider Portal

Please scroll down to find the link to your portal.

If you have difficulty logging in with these credentials, please call Customer Service toll-free at 1-844-508-4677, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Our member portal offers existing members a streamlined way to:

  • View and print member ID cards
  • Verify benefits and covered dependents
  • Check status of claims and prior authorizations
  • Access essential health plan documents
  • Search for a provider
  • Take a Health Risk Assessment
  • Make changes to a current plan
  • Access other health plan and truehealthnewmexico.com resources
  • Access pharmacy benefit manager website – requires separate user name and password

Our mobile app gives you all the features of the member portal. Access essential health plan information and documents anytime, anywhere, from your mobile device. Download the app from the Apple Store or Google Play.

This portal is for group administrators to view and update group and employee plan information.

  • If this is the first time you are accessing this portal, please call the True Health New Mexico Sales Department to receive your initial login credentials: (505) 322-2360
    (1-855-808-3568 toll-free).
  • Our Employer Portal FAQ document can help you add and cancel coverage and change personal data for employees outside of Open Enrollment.

This portal is for currently appointed producers to manage their client quotes and enrollments.

This portal is for currently contracted True Health New Mexico providers.

This portal is for currently contracted True Health New Mexico providers. Note: Please use this portal only for federal employees.