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Member Communications

Plan Discontinuation Member Communications

In 2023, Bright Health is refining and optimizing its strategy to deepen its presence in markets where it can have the greatest impact, achieve long-term success, and drive differentiated value with its Fully Aligned model of care. For that reason, Bright Health has decided to exit its Individual and Family Plan (IFP) business and discontinue its Employer Group segment after 2022 in some markets, including New Mexico.

This means that, as a wholly owned subsidiary of Bright Health, True Health New Mexico will discontinue health insurance coverage in the state of New Mexico for both individual and family plans and employer group plans after 2022.

On this page you will find important notices that we have mailed to our health plan members regarding this important change in the New Mexico market.

Please view The New Mexico Office of Superintendent of Insurance Issues Advice for True Health NM’s Plan Members press release.

Looking for these documents in Spanish? Please visit our Comunicados para los asegurados page.