Shopping for Individual and Family Plans

Open Enrollment for 2021 Coverage Is Here

Looking for comprehensive health insurance for yourself and your family? You’ve come to the right place! The annual Open Enrollment period for coverage in 2021 for individuals and families enrolling on and off the Exchange begins at 12:00 a.m. on November 1, 2020 and ends at midnight on December 15, 2020.

You must select a plan and enroll by midnight on Tuesday, December 15 for coverage to begin on January 1, 2021. If you do not apply by December 15, you may not be eligible for coverage in 2021 unless you qualify for a Special Enrollment Period (SEP)—see the SEP section below.

Still looking for 2020 coverage? If you have had an event that qualifies you for an SEP, you can still purchase coverage for 2020. See the SEP section below.

Click on the Apply Now button below to begin shopping or scroll down for more information about our individual and family plans.

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Individual and Family Members: Renew or Change Your Coverage for 2021

True Health: Where Quality Meets Value

We didn’t create True Health New Mexico because the world needed another health insurance company. We created True Health New Mexico because the hard-working people of New Mexico deserve comprehensive health coverage for less money. If that sounds good to you, then check us out. We have a plan just for you. 

True Gold

Choose the plan that best fits your healthcare needs. We offer plans with low copayments, deductibles, and out-of-pocket maximums.


True Silver

Choose from plans with combinations of copayments and coinsurance or a health savings account (HSA)-compatible high-deductible health plan (HDHP).

True Bronze

Choose from our lowest-cost plans with copayments on select services or a health savings account (HSA)-compatible high-deductible health plan (HDHP).

View All Our Individual and Family Plans

Get the Most Out of Your Coverage

The following value-added services and coverage options set True Health New Mexico apart from the others.

  • Access to 10,000+ providers throughout New Mexico.
  • Zero-dollar drug list: Access to affordable prescription drugs are important. True Health New Mexico health coverage includes a zero-dollar drug list that goes far beyond the drug list required by the Affordable Care Act.
  • Zero-dollar behavioral health benefits on most plans.
  • Wellness programs that make it easier for you to create a healthy life.
  • True Perks: Programs, tools, and other offerings designed with your lifestyle and needs in mind.
Working with an Insurance Producer?

Tell your producer (also called an agent or a broker) to contact their True Health New Mexico Sales rep; or call us and we will work with your producer to ensure they have everything they need for you.

No producer? No problem. Choose one from our list of appointed producers or contact our Sales department (see below).

Special Enrollment Period for Qualifying Events

The Special Enrollment Period (SEP) is the time outside the annual Open Enrollment period when you can sign up for health insurance. You may qualify for an SEP if you’ve had certain life events, also called Qualifying Events.

If you have experienced a Qualifying Event, you must select coverage under the Special Enrollment Period within 60 days of your Qualifying Event. A Qualifying Event may include any of the following:

  • Loss of other coverage
  • Divorce, legal separation, or annulment
  • Birth or adoption of a child, or placement of a child for adoption
  • Death of a spouse or child resulting in a loss of coverage
  • A judgment, decree, or order requiring you to cover a dependent child
  • A change in eligibility for Medicare or Medicaid for yourself, a spouse, or a dependent
  • A change in a dependent’s eligibility
  • A change in residency affecting your eligibility for healthcare benefits


Have You Had a Qualifying Event?

If you have had a Qualifying Event, you must provide proof of the Qualifying Event along with your enrollment application.

Examples of Documentation You Will Need to Provide

Please provide copies only with your application. Written document you will need to provide with your application include, but are not limited to:

  • A job termination notice or copy of unemployment application
  • Health insurer notice of policy termination
  • Divorce decree, court order verifying annulment or legal separation
  • Birth certificate
  • Adoption papers
  • Marriage certificate
  • Government verification that Medicare or Medicaid coverage was lost
  • Death certificate of spouse/child that resulted in a loss of coverage
  • Copy of court decree or order requiring coverage of a dependent child

If you have questions about documentation, please contact our Sales department at (505) 322-2360 or toll-free at 1-855-808-3568.

Understanding Health Insurance

Health insurance can be complicated. We can help you understand the basics.

Transition of Care

A program for new enrollees who are undergoing care with a provider not in our network.

Contact Sales

Do you have questions about or need help choosing an individual or family plan?

Health and Wellness

We offer many programs and perks to help our members become and stay healthier.

The benefits of choosing        True Health

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Contact Us


(505) 322-2360; Toll-Free: 1-855-808-3568

Sales Fax: