COVID-19 Information
COVID-19 Testing Sites in Our Network
Find a list of testing sites here. Call or check online before you go get your test.
COVID-19 Provider Information
Providers, find COVID-19 claims and billing information here.
What are my benefits for COVID-19 testing, treatment, and vaccination?
Since the start of the COVID-19 Public Health Emergency (PHE), True Health New Mexico has been committed to covering COVID-19 services for members in accordance with the public health emergency. With the end of the public health emergency on May 11, 2023, True Health New Mexico will continue to provide coverage for these benefits, but cost-sharing may apply and is dependent on your plan.
True Health New Mexico plans cover medically necessary health benefits, including physician services, hospitalization and emergency services. Our members have access to care for COVID-19 related health issues. Members can use doctors, labs and facilities in the True Health New Mexico network for:
- Vaccines and boosters
- Tests to diagnose COVID-19
- COVID-19 testing-related doctor’s visits
- COVID-19 treatment
Cost-sharing
When accessing care and using in-network providers and facilities, True Health New Mexico members have access to FDA-authorized COVID-19 testing, vaccines and boosters at no cost.
Testing: Tests must be FDA-authorized to be covered without cost-sharing. Be sure to ask your healthcare provider to order an FDA-authorized test.
Testing sites: Access the COVID-19 Testing Sites in Our Network link at the top of this page. To ensure that no cost-share applies, please seek testing from an in-network testing facility.
Vaccines and boosters: There is no cost for FDA-approved COVID-19 vaccines and boosters or administration of the vaccines and boosters.
Treatment: Treatment may be subject to cost-sharing and may require prior authorization. Please see your plans Summary of Benefits and Coverage for coverage specifics.
If you have any questions about coverage, please call Customer Service at 1-844-508-4677, 8:00 a.m. to 5:00 p.m., Monday through Friday.
Where can I get the COVID-19 vaccine?
New Mexicans can register and schedule an appointment for a vaccine without an event code. Register at https://cvvaccine.nmhealth.org/. You can also call the COVID-19 Vaccine Hotline: 1-855-600-3453.
Where can I find more information?
The Centers for Disease Control and Prevention and the New Mexico Department of Health websites both offer comprehensive, reliable, information and resources on the COVID-19 coronavirus.