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Contracting With Us

True Provider Network

Providers, please note that we are no longer contracting with new providers due to the discontinuation of our plans. The only contracting activity we are engaging in now is with existing provider groups.

Important Notice about True Health New Mexico's Plan Discontinuation

After plan year 2022, Bright HealthCare will no longer offer individual and family Plans in some markets, including New Mexico, and will also discontinue its employer group business.

As a wholly owned subsidiary of Bright HealthCare, this means that True Health New Mexico will discontinue health insurance coverage in the state of New Mexico for both individual and family plans and employer group plans after 2022.

Read the official notice from Bright HealthCare here.

Nothing will change for members or providers in 2022, and we will work to ensure all impacted members are transitioned to new plans during the next open enrollment cycle so they do not experience any interruption in their coverage. Members enrolled in impacted plans have received plan-discontinuation letters.

We remain deeply committed to working with our providers, employer groups, and producers to make healthcare right and to drive the best experience for our members.

Instructions for Providers Who Have Active Agreements with True Health New Mexico

If your organization has an active Provider Agreement with True Health New Mexico and needs to add new locations, tax IDs, etc., please contact your Provider Services Representative to discuss your request.

Your Provider Services Representatives

Antionette Sanchez: Albuquerque and border communities
(505) 633-8020, ext. 50402

Elicia Marquez: All communities in New Mexico except Albuquerque
(505) 633-8020, ext. 50409